Terms and Conditions

Online Security Policy

1.    Our payment service provider is PayPal. PayPal provides a secure payment gateway (Level 4 PCI DSS), processing payments for thousands of online businesses including ours. It is PayPal utmost priority to ensure that transaction data is handled in a safe and secure way.
2.    PayPal uses a range of secure methods such as fraud screening, IP address blocking and 3D secure. Once on the PayPal systems all sensitive data is secured using the same internationally recognised 256-bit encryption standards.
3.    PayPal is PCI DSS (payment card industry data security standards) compliant to the highest level and maintains regular security audits. They are also regularly audited by the Banks and Banking authorities to ensure that their systems are impenetrable.
4.    PayPal is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulations.
5.    In addition you know that your session is in a secure encrypted environment when you see HTTPS:// in the web address, and or when you see the locked padlock symbol alongside the URL.
6.    So when purchasing through our site you can be sure that you are completely protected.


Card Holder

When you are at the checkout, ‘Invoice Address’ is the address where your credit card is registered to.

Making a Purchase by Telephone


Making a purchase could not be easier, just ask for the product, we will confirm that it is in stock. Give us your details, (credit card details will not be stored) your order will be processed as online.

Invoice

1.    You will receive confirmation of your order via e-mail, this is to indicate that we have received
      your order.
2.    It does not indicate that a contract exists between us.
3.    We have included this term to protect us in the case of:-
3.1    That a mistake has been made in pricing
3.2    We have inadvertently under priced goods
3.3    We are no longer able to supply a particular product for some reason.
4.    In the case of a change of price, we will always contact you first to ensure that the price is
     acceptable.

Prices

1.    Prices and details of products and services (and any offers) online are subject to change without notice.
2.    All products – services are subject to availability, there is no guarantee in this regard.
3.    We reserve the right to adjust our prices at anytime.
4.    Discounts or free post do not apply to reduce price products.




Shipping & Handling


1.    Postage and packing is done on weight & value and will be dispatched by Royal Mail or courier.
2.    Mainland UK orders are normally 48 hour delivery.
3.    Export carriage costs & delivery times vary on distance & weight.
4.    Shipping charges for export will be calculated and added to your final invoice.
5.    We normally send your order to you in 1-3 business days otherwise you will be notified of a delivery date.
6.    International orders are generally received in approximately 3-5 days.


Guarantee


We guarantee your satisfaction

Returns Policy

1.    All goods supplied correctly but returned will incur a handling fee of 15%, postage will not be
refunded.
2.    All goods must be returned within 7 days of invoice date & be in the original packaging and not
damaged.
3.    All electrical goods that have been used cannot be returned
4.    Damaged goods in transit must be notified to us in 24 hours to arrange return, replacement and damage claim.
5.    All goods manufactured by us must be fitted in accordance with our fitting instructions otherwise it will invalidate the guarantee, damaged caused by incorrectly fitting will not be replaced.
6.    Any alteration carried out to any goods supplied will invalidate the guarantee.
7.    If you have any doubt on how to fit any parts supplied please contact us so that we can advise you. Please do not get advice from a third party unless they are qualified to do so.
8.    Your right to return goods are protected under the EU distance selling directive which can be found at www.hmso.gov.uk/si/si2000/20002334


General

All images, icons, text, Avanti goods and website material belongs to Avanti and or R.F. Moss, O. Moss, B.W. Moss, and J.O. Moss and are protected under Copyright, Designs and Patents Act 1988.
Coping, cloning and or plagiarism of the Avanti online store www.supertune.co ,any other websites we own or Avanti goods will lead to prosecution under the said Copyright Law.